COVID-19 Health & Safety

Keeping It Safe is a Glass Act! 

We are excited to welcome you to the Museum, and the safety of our guests and staff safe is our priority. 

With COVID-19 cases on the rise, Steuben County has reached the level of ‘Substantial Community Transmission’ per CDC Guidelines, and Steuben County Public Health is now strongly urging everyone to wear a mask in indoor public settings.  
Masks are urged for all visitors to the Museum, and are required for unvaccinated visitors (over age 2), as mandated by New York State. 

Safety Protocols

We want to ensure your visit is safe and enjoyable, with the help of our Safety Guide, Penguin Pierre. Pierre uses his PPE (Penguin Protective Experience) to focus on safety so you can enjoy our collection. Watch for your flippered friend Pierre throughout your visit.  


  • Masks are urged for all Museum visitors per County recommendation due to increasing COVID cases
  • Masks are required for all unvaccinated individuals (over age 2) while on the Museum campus. Please bring your own mask.
  • We ask that you visit when you are feeling well, and plan to visit another day if someone in your party has symptoms

Read more about Masks in the FAQ below

Ticketing and Admissions

Advance admission tickets are recommended. Please purchase your timed tickets online ahead of your arrival.

  • Tickets are available at half-hour intervals throughout the day
  • Please arrive within the 30-minute window following the time on your ticket
  • Tickets are good for the entire day and do not limit the amount of time you may spend in the Museum
  • Tickets are good for two consecutive days
    • When returning the following day, bring your admission ticket or receipt to the Admissions Lobby
    • You do not need a new reservation, just check in at Admissions

Read more about Tickets and Admissions in the FAQ below

Space Changes and Getting Around

  • The Welcome Center will be open May 22 to September 6, 2021
  • Shuttle buses will run between the Welcome Center, the Museum, and Corning’s Gaffer District at regular intervals.

Read more about Space Changes and Getting Around in the FAQ below

Hot Glass Demonstrations

A gaffer rubs a clear glass oval sculpture with pads, creating flames

We feature live glassblowing demonstrations every day! To ensure that everyone can enjoy the demo experience in a safe manner, new protocols have been established.

  • New traffic flow patterns and seating arrangements have been implemented in our demonstration spaces
  • The flameworking booth has been relocated to a larger space

Read more about Hot Glass Demonstrations in the FAQ below

Make Your Own Glass

  • Limited Make Your Own Glass projects are available.
  • Fusing, Sandblasting, and Hot Works projects are currently available with protocols designed for minimal contact.
  • Unvaccinated guests in the Make Your Own Glass project area must wear a face covering for the duration of the project
  • When applicable, each participant will be supplied with their own personal project kit
  • Unvaccinated participants will be required to be masked for the duration of their project.
  • Space and availability are limited, advance reservations are encouraged.

Read more about Make Your Own Glass in the FAQ below

The Studio

  • Unvaccinated individuals (over age two) are required to wear a mask at The Studio
  • Entry to the building will be through The Studio front doors

Rakow Research Library

  • The Rakow Research Library will be open by appointment only between 10 am and 4 pm, Monday through Thursday
  • Unvaccinated individuals (over age two) are required to wear a mask in the Library
  • Visitors with an appointment should call the reference desk (1+ 607.438.5300) at the time of appointment for entry to the building

Read more about the Rakow Research Library in the FAQ below

Frequently Asked Questions

Mask FAQs
Ticketing and Admissions FAQs
Space Changes and Getting Around FAQs
Hot Glass Demonstrations FAQs
Make Your Own Glass FAQs
Rakow Research Library FAQs