Keeping It Safe is a Glass Act!
We are excited to welcome you to the Museum, and the safety of our guests and staff safe is our priority.
With COVID-19 cases on the rise, Steuben County has reached the level of ‘Substantial Community Transmission’ per CDC Guidelines, and Steuben County Public Health is now strongly urging everyone to wear a mask in indoor public settings.
Masks are urged for all visitors to the Museum, and are required for unvaccinated visitors (over age 2), as mandated by New York State.
We want to ensure your visit is safe and enjoyable, with the help of our Safety Guide, Penguin Pierre. Pierre uses his PPE (Penguin Protective Experience) to focus on safety so you can enjoy our collection. Watch for your flippered friend Pierre throughout your visit.
- Masks are urged for all Museum visitors per County recommendation due to increasing COVID cases
- Masks are required for all unvaccinated individuals (over age 2) while on the Museum campus. Please bring your own mask.
- We ask that you visit when you are feeling well, and plan to visit another day if someone in your party has symptoms
Ticketing and Admissions
Advance admission tickets are recommended. Please purchase your timed tickets online ahead of your arrival.
- Tickets are available at half-hour intervals throughout the day
- Please arrive within the 30-minute window following the time on your ticket
- Tickets are good for the entire day and do not limit the amount of time you may spend in the Museum
- Tickets are good for two consecutive days
- When returning the following day, bring your admission ticket or receipt to the Admissions Lobby
- You do not need a new reservation, just check in at Admissions
- We are currently welcoming limited tour groups. Learn more.
- Traveling from another country? Travel restrictions may apply.
Space Changes and Getting Around
- The Welcome Center will be open May 22 to September 6, 2021
- Shuttle buses will run between the Welcome Center, the Museum, and Corning’s Gaffer District at regular intervals.
Hot Glass Demonstrations
We feature live glassblowing demonstrations every day! To ensure that everyone can enjoy the demo experience in a safe manner, new protocols have been established.
- New traffic flow patterns and seating arrangements have been implemented in our demonstration spaces
- The flameworking booth has been relocated to a larger space
Make Your Own Glass
- Limited Make Your Own Glass projects are available.
- Fusing, Sandblasting, and Hot Works projects are currently available with protocols designed for minimal contact.
- Unvaccinated guests in the Make Your Own Glass project area must wear a face covering for the duration of the project
- When applicable, each participant will be supplied with their own personal project kit
- Unvaccinated participants will be required to be masked for the duration of their project.
- Space and availability are limited, advance reservations are encouraged.
- Unvaccinated individuals (over age two) are required to wear a mask at The Studio
- Entry to the building will be through The Studio front doors
Rakow Research Library
- The Rakow Research Library will be open by appointment only between 10 am and 4 pm, Monday through Thursday
- Unvaccinated individuals (over age two) are required to wear a mask in the Library
- Visitors with an appointment should call the reference desk (1+ 607.438.5300) at the time of appointment for entry to the building
Frequently Asked Questions
Do you require masks for visitors?
Masks are required for unvaccinated visitors (over the age of 2), as required by New York State. Masks are urged for all visitors to the Museum due to increasing COVID-cases, as recommended by Steuben County.
What if I am unvaccinated and cannot wear a mask?
If you are not able to wear a mask for medical or health reasons, we will waive your requirement to wear a face covering.
Will the Museum provide masks if I don’t have my own?
We ask that unvaccinated guests to please bring masks when they visit, but the Museum has disposable paper masks available if you forget yours.
I’ve had the COVID-19 vaccine. Do I still need to practice social distancing and wear a mask at the Museum?
Due to increasing COVID-cases, we urge all Museum guests to wear masks in indoor, public settings, as recommended by Steuben County.
Will temperature readings be taken at admissions?
No. The Museum is no longer requiring thermal scans.
I love Penguin Pierre! Do you have Pierre merchandise available in the Shops?
We love Pierre too! We worked with artist Catherine Labonté and have Penguin Pierre merchandise available in our Shops.
When should I purchase my admission ticket?
We encourage advanced ticket registration online.
My admission ticket is for a specific time. Do I have to be there right on time?
We ask that you arrive within the 30-minute window following the entrance time on your ticket.
Can I stay for the rest of the day once I enter?
Yes, your ticket will be good for the remainder of the day.
Are tickets still good for two consecutive days?
Yes! Tickets are good for two consecutive days and a guest can stay as long as they like. When returning the following day, please check in at the Admissions desk with your admission ticket or receipt. You will not need a new reservation.
Can I purchase tickets in person?
We strongly encourage guests to plan your visit by purchasing tickets online in advance. Some tickets will be sold at the door each day.
What if I am at the Museum and didn’t purchase a ticket in advance?
You can still purchase your ticket online even if you’re physically at the Museum. Just visit our website and see what timeslot is available next. Alternatively, tickets will be sold at the door.
I am a Museum Member and receive free admission as part of my membership. Do I still need to reserve a ticket?
We encourage our Members to reserve free tickets in advance on our website, but you can also show your membership card at our Admissions Desk.
Are you allowing tour buses?
We are currently accepting tour groups. Learn more.
Will I be able to take a guided tour of the Museum?
For now, all tours are self-guided.
Do I need to reserve an Admissions ticket to visit the Museum Shops?
No. Shoppers are welcome, as long as unvaccinated guests wear masks as required by NYS mandate.
Is your Welcome Center open?
The Welcome Center will be open May 22 to September 6, 2021. The main parking lot at the Welcome Center will remain open after September 6. The shuttle bus will run from the Welcome Center to the main museum and will make a stop in downtown Corning.
Is the Rakow Research Library open?
The Rakow Research Library is open by appointment only between 10 am and 4 pm Monday through Thursday.
Is your Café open?
Yes, our Café is open with a variety of dining and seating options.
Is The Shops open?
Yes, the entire retail section of the Museum is open. Admission is not required to shop.
Is the shuttle bus running downtown?
Yes, the shuttle bus transports guests between the Welcome Center, the Museum, and Downtown Market Street.
Do you have any interactive displays? Yes. Touch elements and interactive displays have returned, with rigorous cleaning protocols in place and sanitizers in close proximity.
Will Gallery Activity Sheets be distributed?
Our gallery activities encourage kids (and adults!) to be glass detectives throughout the Museum's galleries. Activity sheets will be provided at the Museum, or guests can download and print the sheets at home.
How is the air quality and circulation at the Museum, both in staff areas and general visitor areas?
The Museum has excellent air filtration that meets or exceeds most recommended requirements. Our HVAC is operated in accordance with ASHRAE Guidance for Building Operations during the COVID-19 Pandemic. All air handler units with a final filter rated below MERV13 are set as close as possible to 100% outside air while still maintaining the climate necessary to protect our collections and the comfort of our visitors and staff. Additional air filters will soon be upgraded to a minimum MERV13 rating, the minimum efficiency reporting value for "superior" commercial buildings.
Do you still feature live glassblowing?
Yes, absolutely. We want to ensure that everyone can experience the beauty of live glassmaking when they come to The Corning Museum of Glass.
Are the Hot Glass Demos different?
There are revised traffic flow patterns in our hot shops, and we ask our unvaccinated guests to practice social distancing when seating themselves.
Are the Flameworking Demo different?
Flameworking is a pass-through experience and no longer a timed demonstration. A skilled flameworker will work 40 minutes each hour and will narrate the process. Large monitors allow visitors to see the action, even if they’re not close to the working artist.
Will you be welcoming Guest Artists?
At this time, we will be featuring only the Museum’s Hot Glass Demo Team.
Are there any other demo changes to be aware of?
At this time, we are not offering the Optical Fiber and Glass Breaking demonstrations.
Will we be able to make our own glass?
Yes, we are offering Make Your Own Glass projects at The Studio. Reservations are required and we encourage online ticket purchases to book your experience, as project availability is limited. All unvaccinated guests must wear a mask in the Make Your Own Glass project area.
What projects will be available?
We are currently offering fusing, sandblasting, and blown-glass projects with protocols in place to allow for social distancing and reduced contact.
Will I be able to blow glass?
We have reintroduced "blown" glass projects at The Studio, using an alternate inflation device that attaches to the blowpipe and is operated with a foot pedal, ensuring the safety of our guests and staff.
Can my children make glass?
Yes. Fusing is available to ages 4+, and sandblasting and blown-glass projects are suitable for all ages. For sandblasting, participants will decorate their glass, and staff will sandblast it.
Where should I go for my Make Your Own Glass project?
Most projects take place at The Studio, just across the parking lot from the main Museum building. During summer, sandblasting projects take place in the Education Lab. Some blown-glass projects will take place in the Make Your Own Glass Pavilion, through October.
Do I need to purchase Make Your Own Glass tickets in advance?
Reservations are required for all Make Your Own Glass experiences. Spots are limited, so we encourage advanced online purchase of your Make Your Own Glass tickets.
If I only purchase Make Your Own Glass tickets, do I have to go check in at the Admissions Desk?
No, you can go directly to The Studio to have your tickets printed for all Make Your Own Glass projects.
Do I need to wear a mask while making glass?
All guests are urged to wear masks, regardless of vaccination status, and unvaccinated individuals in the Make Your Own Glass project area are required to wear a mask for the duration of the project, including children ages 2-11, who are currently ineligible for vaccination.
I am a researcher and would like to use the Rakow Library. Will it be open to me?
The Rakow Research Library will be open by appointment only between 10 am and 4 pm. Monday through Thursday for US residents and domestic travelers. Use our Plan Your Visit guide to make an appointment.